Parle Freund offers quick customer and technical support. This includes support online / remote assistance or a Quick reach to the location in person. With a good team of Service personnel across the country, the support is well in place.

Customer satisfaction is key to Parle Freund, for this we ensure all customer complaints are assigned to a representative within 6 hours and an engineer is deputized to the site if the issue is not resolved within 24 hrs.

Parle Freund organises on-site training camps for training customers technical team including operators, engineers, supervisors & technical teams to keep them up to date on machine’s maintenance & troubleshooting techniques.